Terms of Service

GotMyWork (“GotMyWork”, “we”, “us”) provides a browser-based time tracking, activity monitoring and payroll reporting service (the “Service”) at gotmywork.com. “You” means the company that signs up and every person who uses the Service under that company’s account. The person who creates a company account confirms they are authorised to accept these terms for that company.

You are responsible for the accuracy of the information you provide, for keeping login credentials confidential, and for all activity that happens under your accounts. You must be at least 18 years old and use the Service only for lawful business purposes. We may suspend or terminate accounts that breach these terms.

The Service is billed at USD 5.00 per active user per month unless we agree otherwise in writing. New companies start with a free trial; no card is required to begin. Fees are billed in advance, are non-refundable except where required by law, and exclude any taxes, which are your responsibility. You can cancel at any time; cancellation stops future billing and does not refund the current period.

The Service can capture periodic screenshots of a shared screen, record work and break times, and classify captures automatically. You decide who is monitored and when.

You are solely responsible for the lawfulness of the monitoring you configure. That includes giving every monitored person clear notice, obtaining any consent required by the laws that apply to them (employment, privacy, wiretap, works-council and data protection laws differ by country and by state), honouring local limits on monitoring, and responding to requests from monitored individuals about their data. You must not use the Service to monitor people covertly where the law forbids it, to capture data you are not permitted to capture, or to harass or discriminate.

You are responsible for what appears on screens you capture. Do not use the Service on devices or sessions that display information you are not permitted to record (including regulated health, financial, payment-card, government or third-party confidential data). We do not review your captures for legal compliance.

Screenshots are encrypted in your browser before upload and stored in encrypted storage; access is restricted by role to your own company. We implement reasonable technical and organisational safeguards, but no system is perfectly secure and we do not guarantee that data cannot be accessed, altered or lost.

Automated classification uses machine learning models and is probabilistic. Alerts (for example, emails about captures that appear to show games or explicit content) may be wrong, late, duplicated or missing entirely. Classification output is a signal for a human to review, not a finding of fact, and must never be the sole basis for discipline, dismissal, accusation or payment decisions. You are responsible for any action you take after receiving an alert.

Retention periods are configurable by you. When a retention window elapses, data may be deleted permanently and cannot be recovered.

Timers, hour totals, decimal-hour conversions, timezone conversions, exported spreadsheets and every other figure the Service produces are estimates generated from browser events, network conditions, device clocks and your configuration. They can be incomplete or inaccurate because of browser limits, tab suspension, sleep or lock states, permission changes, offline periods, timezone or daylight-saving handling, outages or user error.

The Service is not a payroll provider, an employer of record, a timekeeping system of record, or a legal or tax adviser. Before paying anyone, invoicing a client, or filing anything with an authority, you must independently verify the numbers. You are solely responsible for wage, overtime, break, record-keeping and tax compliance, and for any underpayment, overpayment, invoice dispute, penalty or audit finding that follows from relying on data from the Service.

We provide the Service on a commercially reasonable basis. We do not promise any uptime level, and the Service may be unavailable for maintenance, third-party outages (hosting, email delivery, AI providers, browser vendors) or reasons outside our control. Features may change, be limited or be discontinued. Browser capabilities we rely on may change or be removed at any time by browser vendors.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, OR UNINTERRUPTED OR ERROR-FREE OPERATION. To the maximum extent permitted by law, we disclaim all responsibility for lost, incomplete, corrupted or inaccurate time entries, screenshots, alerts, reports and exports.

To the maximum extent permitted by law, GotMyWork, its owners, employees and suppliers are not liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost or inaccurate data, lost wages, payroll shortfalls or overpayments, wage-and-hour claims, employee or client disputes, regulatory fines, reputational harm, or business interruption, arising out of or related to the Service — even if we were advised such damages were possible.

You acknowledge specifically that GotMyWork is not financially liable if the Service breaks, is unavailable, loses data, or reports hours that are wrong, missing or off — including any resulting payroll, invoicing or client-billing consequences.

Our total aggregate liability for all claims relating to the Service is limited to the amount you actually paid us for the Service in the three (3) months immediately before the event giving rise to the claim, or USD 100 if you paid nothing. Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you; in that case our liability is limited to the smallest amount permitted by law.

You will defend, indemnify and hold GotMyWork harmless from any claim, demand, loss, fine or expense (including reasonable legal fees) arising from your use of the Service, your monitoring practices, the content you capture, your employment or payroll decisions, or your breach of these terms or of any law.

The Service depends on third parties for hosting, storage, email delivery and AI classification. We are not responsible for their acts, omissions, outages, delays or pricing changes, including email that is delayed, filtered as spam or never delivered.

You may stop using the Service at any time. We may suspend or terminate access for non-payment, misuse, unlawful monitoring or breach of these terms. On termination your right to use the Service ends and your data may be deleted after a reasonable period. Export anything you need before you leave.

We may update these terms. If a change is material we will make reasonable efforts to notify account admins. Continuing to use the Service after a change means you accept the updated terms.

These terms are governed by the laws applicable at GotMyWork’s principal place of business, without regard to conflict-of-law rules, and disputes will be brought exclusively in the courts of that location. Each party waives any right to a jury trial and to participate in a class action. Nothing here limits rights that cannot be waived under the law that applies to you.

Questions about these terms? Email support@gotmywork.com.